Student Services Programs of Capiz State University-Main: A Review

Ian B. Arcega, Rogie O. Dadivas

Abstract


Concerns in the quality of education have grown considerably over the past years. Higher education institutions are increasingly placing greater emphasis on improving service quality and student satisfaction. A descriptive research study utilizing a three-part researchers-made questionnaire. The respondents are the 372 students. The study was focused on the review of student services programs on the level of attainment of objectives, level of satisfaction and level of facilities adequacy on the different student services in Capiz State University-Main Campus. The level of attainment of objectives of student services programs among guidance and counselling, cultural development, medical/dental, sports services, student organizations, alumni services, students’ publication, library and food services were attained. The level of satisfaction of students on the services program was satisfied and the adequacy of facilities of student services programs was very adequate. The provisions of important facilities help the Office of Student Services achieved its functions.

Keywords


Student services programs, students’ satisfaction, service quality

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